Privacy Notice

Last updated: 9 November 2026

StartScout respects your privacy. This notice explains which personal data we process when you create a Scout, why we process it and what rights you have.

1. Who is responsible?

StartScout is provided by Stille Consultancy. Company and contact details are shown below.

2. What information do we process?

  • first and last name;
  • email address;
  • country;
  • the event you ask StartScout to monitor;
  • your chosen alert language;
  • confirmation and consent information, including timestamps;
  • limited technical information needed for security and abuse prevention, such as IP or rate-limit data.

3. Why do we process this information?

We use it to confirm your email address, provide the Scout you requested, alert you when we verify a relevant opportunity, prevent or investigate abuse, spam and technical problems, and comply with legal obligations where necessary. For Scouts and alerts we rely on your consent. For necessary security and abuse prevention we may rely on our legitimate interest in keeping StartScout secure and reliable.

4. Withdrawing consent

You can withdraw your consent at any time by contacting privacy@startscout.eu. Withdrawal does not affect processing carried out before the withdrawal.

5. Direct marketing and opt-out

If StartScout sends promotional or direct-marketing email, the message includes an easy marketing unsubscribe link. Once you opt out, we keep your email address on a suppression list solely to respect your objection and prevent future marketing to that address. This does not stop necessary service messages about Scouts you request, payments or security.

6. Service providers

StartScout currently uses TransIP for hosting, infrastructure and email services and Scaleway for transactional email and technical AI infrastructure. These providers process information only as needed to provide their services to StartScout.

7. Artificial intelligence

StartScout uses AI to analyse public information about sporting events and prepare draft opportunity and alert text. The AI workflow focuses on event information. Your name and email address are not required to analyse public event information. StartScout does not use AI to make automated decisions about you that produce legal or similarly significant effects.

8. Cookies and technical data

StartScout uses only strictly necessary first-party cookies for the operation and security of the service. This includes the csrftoken cookie used by Django to protect forms and requests against cross-site request forgery (CSRF). StartScout currently does not use advertising cookies, marketing cookies or cross-site tracking. Because the cookies currently used are strictly necessary, StartScout does not ask for cookie consent through a consent banner.

9. Retention

Information associated with an active Scout is retained for as long as necessary to provide that Scout. Unconfirmed requests and technical security information are retained only as long as reasonably necessary for confirmation, security, abuse prevention and troubleshooting. After a Scout ends, personal information is retained only where necessary to handle requests or disputes or comply with legal obligations.

10. Do we sell personal data?

No. StartScout does not sell personal data. We share it only where necessary with service providers to operate or secure StartScout, or where required by law.

11. Transfers outside the EEA

StartScout's current core infrastructure is located in Europe. If personal data is processed outside the European Economic Area in the future, appropriate GDPR safeguards will be used where required.

12. Your rights

Depending on the circumstances, you may have rights including access, correction, deletion, restriction, data portability, objection and withdrawal of consent. To exercise a privacy right, email privacy@startscout.eu. We may ask for enough information to verify that the request is genuinely yours.

13. Complaints

If you have concerns about our processing of personal data, please contact us first if possible. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

14. Changes to this notice

We may update this privacy notice if StartScout or our processing changes. The latest version will always be published on this page.

Back to StartScout

StartScout · Stille Consultancy · KvK 72498021 · VAT NL145750693B01TermsPrivacyWithdraw agreementhello@startscout.eu@startscout_eu